Posted on January 26, 2022 by Admin
We are honored that J.D. Power has ranked Atria Senior Living #1 in Customer Satisfaction among Assisted Living/Memory Care Communities. Atria earned this highest-ranked designation for all factors of Assisted Living and Memory Care that were considered – including Resident Activities, Community Staff, Dining, Price Paid for Services Received Index, Resident Apartment/Living Unit, and Community Buildings and Grounds.
This customer-driven recognition shows that Atria residents and their families feel that Atria Senior Living delivers on its commitment to provide the highest level of care. The J.D. Power award reflects how Atria has best-in-class Assisted Living and Memory Care services across all facets of senior living, even as the communities have navigated the challenges of the past year.
Resident Activities
The importance of socialization for healthy aging cannot be understated. Through the Engage Life® program, Atria ensures each day is full of opportunities for older adults to express their creativity, stay active, enjoy their favorite hobbies, and continue lifelong learning. Residents are encouraged to collaborate with their community’s full-time Engage Life Director to develop classes and programs that are tailored to their interests.
Community Staff
The staff at Atria are specially trained to provide discreet, compassionate care to residents. Our whole-person approach to care centers around innovative technology, creative programming, and a commitment to quality, while our Quality Enhancement program sets an industry standard for quality checks. Encompassing customer service, resident engagement, COVID-19 safety measures, and care with the most up-to-date methodologies, Atria’s QE program addresses all regulatory issues to sustain and improve residents’ physical, mental, and emotional wellbeing.
Dining
At Atria, we believe that people belong together – and we know that great food brings people together. Atria aspires to culinary excellence with each meal we serve. Many Atria kitchens are overseen by chefs trained at prestigious culinary schools. Dietary needs are accommodated, and residents are encouraged to make special requests or share family recipes for all to enjoy.
Price Paid for Services Received Index
From medication reminders and grooming assistance to discreet, round-the-clock care, Atria provides a wide array of senior care services to ensure all residents get the care they need without paying for anything they don’t. Atria residents also enjoy amenities that make daily life more convenient, such as transportation to and from appointments.
Resident Apartment/Living Unit
Atria offers numerous configurations of floor plans, ranging from private studios to 2- and 3-bedroom senior living apartments. Resident units are thoughtfully designed and incorporate modern amenities. Many are equipped with full kitchens and feature private balconies or patios.
Community Buildings and Grounds
Art studios, gyms, game rooms, heated pools, movie theaters and salons can be found inside Atria communities, while walking paths, community grills, al fresco bistros and putting greens offer older adults ways to enjoy being outdoors. Atria also understands the importance of staying connected to the community as a whole – proximity to dining, shopping, and recreational destinations is always a priority.
Interested in seeing for yourself why J.D. Power ranked Atria Senior Living #1 in Customer Satisfaction among Assisted Living/Memory Care Communities. Schedule your tour today.
Disclaimer: Atria Senior Living received the highest score among assisted living/memory care communities in the J.D. Power 2021 U.S. Senior Living Satisfaction Study of resident/family member/friend’s satisfaction with senior living communities. Visit jdpower.com/awards for more details.